The second-hand marketplace Users Share Frustration Over Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with other platforms.
It has advised users to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
